The summer in Texas is a bad time to be without air conditioning. Unfortunately, many people during the summer months will find themselves with a broken a/c unit badly in need of quick repair. If you find yourself in this situation this summer, it’s important to know what to do and who to call if your air conditioning needs help. First, try to pinpoint the “general problem.” Is your a/c not getting power? Is your condenser not running? Maybe it’s running, but not cooling off your home like it should be. Try your best to identify the specifics of the problem your a/c is having so you can pass this information along to the HVAC company. If you have absolutely no idea what is wrong with the air conditioner, don’t worry. A professional HVAC company will be able to come out and quickly diagnose the problem. So now comes the important part. How do you know who to call for your air conditioning repair?
Finding a Professional Air Conditioning Repair Company
You will more than likely have many companies to choose from for your air conditioning repair, so it’s important to know who to call for the quick and high quality repair services. Most times, homeowners don’t think about the air conditioning repair until it’s 100° outside and their a/c breaks. By the time this happens, the repair is needed fast, not leaving much time to find a quality a/c repair company. It’s recommended that you spend sometime finding the right air conditioning repair company to have on-hand should you need them in a hurry this summer. Here are a few things to consider in your search for an air conditioning repair company.
Air conditioning problems don’t happen on an 8-5 M-F schedule, and the company that you hire shouldn’t either. Find an a/c repair company that offers 24hr Emergency Service. They will understand the importance of repairing your air conditioner anytime of day, weekends and holidays. Also, make sure that they don’t charge extra for coming to your home outside of typical work hours.
Going with a company with some experience is always a good bet. Nothing against novice air conditioning repair companies, but so much is learned through years of experience. Not only about air conditioning repair, but about customer service. You will notice that a company with experience is often more organized and have a better feel for what they customers need.
Every air conditioning repair should begin with an inspection. This gives the technician a chance to make an accurate diagnosis of the problem. During the inspection, they get an accurate idea of the problem and also can put together the price for repairs.
Before any service is performed, the technician should be able to provide you up-front pricing for the cost of the repair. You should know what to expect in terms of pricing and repair work prior to the service. This is a huge benefit! With advanced pricing, you won’t be hit with hidden costs after the service is already complete.
Anytime you are doing business with a home service company, you want to make sure that the work is guaranteed. What this means for you is that the company you are working with will continue to work, until their job is done and you (the customer) is satisfied. Make sure that any air conditioning repair company that you hire offers an guarantee on their services.
The technicians at a company should be nothing short of amazing. First of all, make sure that the company has policies in place for NATE (North American Technician Excellence) certifications. All of the technicians servicing air conditioning units should be NATE certified as well as experienced. On top of having the proper certifications as experience, technicians should be friendly and professional. Take a look at the company’s online review and see what prior customers had to say about their experience with the technicians. This will give you a good idea of just how professional they are.
Makes & Models
It would be such a bummer to call an air conditioning repair company, schedule an appointment, wait for them to get to your home just to find out that they aren’t able to service your brand of air conditioner. Make sure to ask ahead of time, or check out a company’s website online to see if they service all makes and models. This will save you some time and energy!
If your air conditioner is getting older and is in need of frequent repairs, see if the HVAC company has a maintenance program. These types of programs are awesome at saving you time and money. Often times they will include tons of discounts on services, and priority scheduling! It’s a great way to make HVAC service a little more enjoyable.
Air conditioning repair companies often offer coupons or promotions to help with the cost of repairs. Take a look at the company’s website or make sure to ask when you call about the current specials or promotions that they have running. Get as much savings as you can!
Why you should consider Brazos Valley Services.
During your search for that perfect air conditioning repair company, we urge you to consider Brazos Valley Services. We have been in business since 1981 and are located in Sealy, TX servicing homes in the Katy and Houston areas. Our focus is on customer satisfaction and hiring the most talented staff to make life-long customers. We have over 30 employees to help our customers in any way they can. We also offer 24hr emergency service so we are available to our customers when they need us the most.
In your search for your go-to air conditioning company to help you navigate air conditioning repairs, we ask you to consider putting Brazos Valley Services on that list. Take a look at our website or give us a call anytime, we would be happy to answer any questions you might have.